Terms and Conditions - AestheticDecor.PK

Welcome to AestheticDecor.PK! By accessing or using our website, you agree to the following Terms and Conditions. Please read them carefully before making any purchase.

1. General Terms

1.1. These terms govern your use of AestheticDecor.PK and all transactions made on our website.
1.2. By using our services, you confirm that you are at least 18 years old or have permission from a parent/guardian.
1.3. We reserve the right to update, modify, or replace any part of these terms at any time without prior notice.

2. Orders & Payments

All orders placed through our website are subject to availability and confirmation.
Prices are listed in PKR and may change without prior notice.
We accept payments via Bank Transfer, Easypaisa, JazzCash, COD (with advance).
Orders will only be processed once full payment (if applicable) is received.
For Cash on Delivery (COD) orders, the delivery charges must be paid in advance within 8 hours of order placement.
If the delivery charges are not received within the given timeframe, the order will be cancelled automatically by the system.
In such cases, the customer’s contact details will be marked as fake, blacklisted in our system, and COD will be permanently disabled for that customer.
Any future orders from blacklisted customers will only be processed after 100% advance payment.

3. Shipping & Delivery

We deliver across Pakistan using Leopard, TCS & PostEx Courier Services.
Orders are processed within 1–2 business days and delivered within:
- Overnight: 2–4 business days (for orders below 2KG)
- Economy: 4–8 business days (for orders above 5KG)
- Overland: 6–10 business days (for orders above 10KG)
Customers must provide complete and accurate delivery details to avoid delays.
Orders above Rs. 100,000 qualify for free shipping.
Delivery charges are non-refundable if the order is confirmed or fails due to customer issues (e.g. incorrect address, unavailability, or refusal to accept parcel).
Government Tax Notice: As per Pakistani tax laws, courier companies are required to deduct 2% Withholding Tax and 2% Sales Tax on the value of all COD (Cash on Delivery) parcels. This 4% tax is collected and submitted to the Government Treasury on behalf of the customer.

➡️ For more details, please visit our Shipping Information page.

4. Returns & Refunds

We only accept returns for items that are damaged or defective upon delivery.
Customers must report any issue within 1 day of receiving the parcel.
Refunds (if applicable) will be processed within 5–10 business days after review and confirmation.

➡️ For more details, please visit our Refund & Returns Policy page.

5. Special Offers & Discounts

5.1. Offers sent to individual customers are valid only on the date issued and cannot be claimed or disputed later.
5.2. Discounts and promotions cannot be combined unless explicitly stated.
5.3. We reserve the right to modify or cancel any offer at our discretion.

6. Intellectual Property

6.1. All content on AestheticDecor.PK—including images, designs, logos, text, and product names—is the property of AestheticDecor.PK and protected by copyright and trademark laws.
6.2. Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

7. Limitation of Liability

AestheticDecor.PK is not responsible for any indirect, incidental, or consequential damages resulting from the use of our website, services, or products.