At AestheticDecor.PK, we strive to ensure customer satisfaction. Please review our Refund and Returns Policy carefully before making a purchase.

1. Eligibility for Returns

  • We only accept returns for damaged or defective items.
  • If you receive a damaged or defective product, you must contact us within 1 day of receiving your order.
  • To be eligible for a return, the item must be:
    • Unused and in the same condition as received.
    • In its original packaging with all accessories (if applicable).

2. Reporting Damaged or Defective Items

To report an issue, please contact our customer support team via:
📧 Email: contact@aestheticdecor.pk
📱 WhatsApp: 0328 6657993

When reporting, provide:

  • Clear photographs of the damaged or defective item.
  • Your order number and a detailed description of the issue.

3. Refund Process

  • Once we receive and inspect the returned item, we will notify you of the refund status.
  • If approved, the refund will be processed to your original payment method within 3–6 business days.

4. Return Shipping

  • Return shipping costs are the customer’s responsibility, unless the return is due to our error (e.g., wrong or damaged item sent).
  • Items must be securely packaged to prevent further damage during transit.

5. Non-Returnable Items

  • We do not accept returns for items that have been used, altered, or damaged due to mishandling.

6. Cancellation Policy

  • Orders cannot be canceled once placed. Please review your order carefully before finalizing your purchase.

7. Contact Us

If you have any questions or concerns, please reach out to our support team through our Contact Us page.

8. Changes to This Policy

  • AestheticDecor.PK reserves the right to modify this Refund and Returns Policy at any time.
  • Any changes will be updated on this page.

By making a purchase on AestheticDecor.PK, you acknowledge that you have read, understood, and agreed to our Refund and Returns Policy.